Magento :: LZWDecode Compression Mode Not Currently Supported

Article ID #1097
Revision: 1.3
Last update: 2011-10-13

 

Symptoms

The following error occurs on attempt to print any order/invoice in Magento backend:

LZWDecode Compression Mode Not Currently Supported

 

Cause

The error is generated by Zend library (Tiff image processing module) due to lack of LZW support for Tiff format.

 

Solution

The solution is to change the uploaded logo for PDF print-outs to JPEG format at System > Configuration > Sales > Sales > Invoice and Packing Slip Design in  Logo for PDF Print-outs section:

Changing PDF printouts Logo in Magento

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