How to use WinSCP for FTP access:

Article ID #1023
Revision: 1.3
Last update: 2010-12-20
  • Open the WinSCP download page in your browser
  • Download and execute the latest Installation package
  • As soon as the installation completes, run the WinSCP program
  • In the window that appears, set the protocol to FTP / SSL Explicit Encryption and enter the access details that you received in the email notification (to restore FTP access, please follow the instructions in the How do I reset my FTP password? article)

WinSCP session setup

  • Navigate to Connection preferences and enable passive mode

WinSCP passive mode

  • Click on the Save button to save the session for future use
  • In the list of sessions double-click on the session name created above or select it and click the Login button 

WinSCP session list

  • The Self-signed SSL certificate warning will appear, so click Yes to accept the SSL certificate. 

WinSCP SSL certificate warning

  • After that, the SSL connection to the FTP site should be established and you should see your Store files:

WinSCP general screen

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