- Open the WinSCP download page in your browser
- Download and execute the latest Installation package
- As soon as the installation completes, run the WinSCP program
- In the window that appears, set the protocol to FTP / SSL Explicit Encryption and enter the access details that you received in the email notification (to restore FTP access, please follow the instructions in the How do I reset my FTP password? article)
- Navigate to Connection preferences and enable passive mode
- Click on the Save button to save the session for future use
- In the list of sessions double-click on the session name created above or select it and click the Login button
- The Self-signed SSL certificate warning will appear, so click Yes to accept the SSL certificate.
- After that, the SSL connection to the FTP site should be established and you should see your Store files:
